Accessibility Statement

Last Updated: December 5, 2025

Our Commitment

Enable Healthcare is committed to ensuring equal access to healthcare services and information for all individuals, including those with disabilities. We strive to provide an inclusive environment in our facilities and an accessible experience on our website.

Website Accessibility

Accessibility Standards

We are committed to making our website accessible in accordance with:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Section 508 of the Rehabilitation Act
• Americans with Disabilities Act (ADA) requirements

Website Features

Our website includes the following accessibility features:

• Alternative text for images
• Keyboard navigation support
• Clear and consistent navigation
• Readable fonts and color contrast
• Responsive design for various devices
• Structured headings for screen readers
• Skip navigation links
• Form labels and error messages

Assistive Technologies

Our website is designed to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Alternative input devices

Physical Accessibility

Facility Features

Our hospital facilities include:

• Wheelchair-accessible entrances and exits
• Elevators with Braille signage and audio announcements
• Accessible restrooms throughout the facility
• Designated handicap parking spaces near entrances
• Wide hallways and doorways for easy navigation
• Visual and audible fire alarms
• Accessible examination rooms and equipment

Patient Services

• Sign language interpreters available upon request
• Language interpretation services for non-English speakers
• Large print materials available
• Assistive listening devices
• Transportation assistance
• Service animal accommodation

Communication Accessibility

Interpreter Services

We provide free interpreter services for:

• American Sign Language (ASL)
• Foreign language interpretation (in-person and phone)
• Video remote interpreting (VRI)

Please inform us of your interpretation needs when scheduling appointments, or contact us at least 48 hours in advance when possible.

Alternative Formats

Documents and materials are available in alternative formats upon request:

• Large print
• Braille
• Audio format
• Electronic format compatible with screen readers

Ongoing Improvements

We are continuously working to improve accessibility through:

• Regular accessibility audits and testing
• Staff training on accessibility and disability awareness
• User feedback and testing with individuals with disabilities
• Technology upgrades and enhancements
• Facility improvements and modifications

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or links may not be under our direct control. We encourage third-party providers to maintain accessibility standards and will work with them to address any issues.

Feedback and Assistance

Report Accessibility Issues

If you encounter any accessibility barriers on our website or in our facilities, please let us know. Your feedback helps us improve accessibility for everyone.

Request Accommodations

If you need accommodations or assistance:

• When scheduling: Inform our staff of your needs
• Upon arrival: Speak with reception or patient services
• In advance: Contact our accessibility coordinator

Grievance Procedure

If you believe you have been discriminated against on the basis of disability, you may file a grievance with:

• Our internal grievance officer (contact information above)
• U.S. Department of Health and Human Services, Office for Civil Rights
• U.S. Department of Justice, Civil Rights Division

Updates to This Statement

We regularly review and update this accessibility statement to reflect our current practices and ongoing improvements. This statement was last updated on December 5, 2025.

Additional Resources

For more information about accessibility and disability rights:

• ADA.gov - Americans with Disabilities Act
• W3C Web Accessibility Initiative
• HHS Office for Civil Rights